Unmanned Self Storage & Remote Management

For self storage operators

Unmanned Self Storage. Never Unanswered.

Remote storage management for facilities with nobody at the counter. Every call, chat and rental request handled around the clock, so the site runs itself and your team runs the portfolio.

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Trusted by global companies

Pia

Self Storage AI Agent

Do you have any storage units available?

Yes. We currently have small and medium units available.

A virtual manager for every facility

EasyBee runs the conversation layer of an unmanned operation: calls, chat, rentals, payments and access questions, with your rules.

“I’m at the gate and my code isn’t working.”

“Let me verify your account. What’s the phone number on file? I’ll resend your code by text.”

“Is there anyone on site I can talk to about renting?”

“I can rent you a unit right now and text you the gate code. What size are you looking for?”

“My payment is late, can I pay over the phone?”

“Yes. I see a balance of $145 on unit B12. Would you like to pay that now?”

“I’m at the gate and my code isn’t working.”

“Let me verify your account. What’s the phone number on file? I’ll resend your code by text.”

“Is there anyone on site I can talk to about renting?”

“I can rent you a unit right now and text you the gate code. What size are you looking for?”

“My payment is late, can I pay over the phone?”

“Yes. I see a balance of $145 on unit B12. Would you like to pay that now?”

“I’m at the gate and my code isn’t working.”

“Let me verify your account. What’s the phone number on file? I’ll resend your code by text.”

“Is there anyone on site I can talk to about renting?”

“I can rent you a unit right now and text you the gate code. What size are you looking for?”

“My payment is late, can I pay over the phone?”

“Yes. I see a balance of $145 on unit B12. Would you like to pay that now?”

Hear a rental completed with no staff on site

A renter calls an unstaffed facility, gets a unit, a payment receipt and a gate code. 1:34.

0:00/1:34

Unattended self storage still needs a front desk. Gates, cameras and kiosks do not pick up the phone. Up to 40% of calls go unanswered in self-storage.

EasyBee covers the part of an unmanned model that hardware cannot:

Remote First

Fewer People On Site

Same Service, No One at the Counter

Every caller gets an answer without a manager driving over.

No staff needed to answer a call

Every caller reaches someone instantly

Coverage without adding headcount

All-round Ops System

Self Storage Automation

End-to-End automation, Not Just Answering

Rentals, payments, gate codes and payment reminders handled and written to your management software.

Rentals completed without a person on-site

Payments and gate codes handled automatically

Payment reminders written directly to your management software

Omni-Channel

Covers every Channel every Site

One System Behind One Facility or Fifty Facilities

Phone, chat and SMS, each site with its own hours, units and pricing.

Phone, chat and SMS covered from one system

Each facility keeps its own hours, units and pricing

Scales from one site to fifty

Never Closes

24/7 Remote Operations

The site is open even at 11 PM because the Phone Is still ON

The site runs day and night, whether or not anyone is there.

Always-on coverage, no on-site staff required

Late-night calls answered like daytime ones

Remote operations without gaps in service

Gates, cameras, a call center, or a virtual manager

Hardware only (gates/cameras/kiosks)

Outsourced call center

EasyBee

Answers calls 24/7

Rents units and takes payment

Resends gate codes on request

Writes activity into your management software

Knows your facility’s specific rules

Setup time

Weeks

About two weeks

Implementation

Take a site unmanned in as little as two weeks

Pre-configured workflows keep setup simple, deliver value faster, and fit right into the tools you already use.

Connect the site.

Forward the facility number to EasyBee and connect your management software.

Set the rules.

Who gets transferred, when a person is on call, what a tenant must confirm before a gate code is shared.

Add the next site.

Each facility keeps its own number, units and pricing. Staffing does not move when the unit count does.

Statistics

What an unanswered site costs

Create the agent once, connect your content, and go live fast with a consistent assistant across your website and app

58%

The Race for New Business

More than half tenants choose to rent at the first self-storage facility they speak with.

40%

Of Inbound Calls Go Unanswered

Estimates suggest that these missed calls result in an estimated 13.6% loss of potential rental revenue.

$5,000

In lost revenue per 10 missed calls

Even before considering additional revenue losses from tenant protection plans, boxes, or administrative fees.

Success Stories

Operators running sites without staff

"We love the team at EasyBee AI, they are very responsive and make sure all our needs are heard and taken care of immediately."

Jordan

Management Elevated

2-5 hours

The amount of time teams saved per week on administrative tasks after using AI agents

“With EasyBee, customers get instant, on-brand answers 24/7, helping us serve more people without stretching our team.”

teleCalm

“We’re genuinely impressed by the clarity and potential of Easybee’s AI agent to elevate customer experience in Self-Storage. Their approach is a much-needed breath of fresh air in a space that hasn’t seen much innovation.”

“EasyBee let us support customers after hours without adding complexity. It fits right into our system, answers questions in real time in our brand voice, and captures leads we used to miss—without any added overhead.”